About Our Opportunity
We are seeking a dedicated Operations Manager to lead our diverse and dynamic food and beverage operations, encompassing multiple restaurants, stylish bars, in-room dining, lounges, and premium conference and events spaces.
* Operational Excellence: Oversees day-to-day F&B activities, including service standards, event planning, and seamless venue management.
* Leadership & Development: Recruits, trains, and motivates staff to deliver consistent, high-quality service and foster a positive work environment.
* Guest Experience: Handles guest feedback, resolves issues promptly, and implements strategies to enhance satisfaction.
* Inventory Management: Manages stock levels, monitors usage, and plans orders to minimize waste and meet demand.
* Safety Compliance: Ensures strict adherence to hygiene, safety, and regulatory standards.
* Financial Acumen: Monitors expenses, supports budget goals, and contributes to driving sales and profitability.
* Reporting & Communication: Maintains clear communication with teams and provides regular performance updates to management.