Job description
Agency Department of Children and Families Work unit Child and Families Programs
Job title Program Support Officer Designation Administrative Officer 5
Job type Full time Duration Ongoing commencing 05/01/2026
Salary $88,297 - $92,687 Location Darwin, Nhulunbuy, Katherine, Tennant
Creek, Alice Springs
Position number 14407 RTF 336591 Closing 08/12/2025
Contact officer Katie Baczynski, Manager Families Programs at katie.baczynski@nt.gov.au
About the agency https://families.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=336591
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF
YOUR TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plans, go to the OCPE website.
Primary objective
The Families Programs branch manages programs including Child and Family Centres, Family Support, Out-of-Home Care,
and Transition to Independent Living. The Project Support Officer provides business and project assistance to a small team
who plan and manage programs, contracts, and projects to improve outcomes for children, young people, and families.
Key duties and responsibilities
1. Provide effective support for programs in identified projects, including the collation of data to enable the programs team
to build its evidence base, monitor performance and recognise achievements.
2. Assist in the preparation of ministerial briefings and other high-level correspondence and reports, including documents
for publication.
3. Assist to coordinate meetings, consultations, and engagement forums.
4. Manage a range of concurrent activities in a timely and efficient manner, with minimum supervision.
5. Engage with and work collaboratively with a range of internal and external stakeholders including responding to public
queries and contact.
6. Ability to work within and provide administrative support to several projects and program teams.
7. Operate as an effective representative of the Department in a variety of forums.
Selection criteria
Essential
1. Comprehensive administrative and project support experience, with the ability to prioritise tasks and manage time
effectively to meet deadlines.
2. Positive written and verbal communication skills, with the ability to draft and prepare reports, correspondence, and
ministerial briefings.
3. High level oral communication and interpersonal skills, with the ability to engage and communicate effectively and
diplomatically with a variety of internal and external stakeholders whilst upholding integrity of confidentiality.
4. High level computer skills, with proficiency in the various standard office software packages, excel and similar data and
reporting tools, as well as corporate systems and applications to support travel arrangements, payables, grants and
contract management or the ability to acquire such knowledge.
5. Demonstrated high-level of personal motivation and initiative, with a positive attitude to teamwork and drive to deliver
team outputs and corporate outcomes.
6. Demonstrated ability to be agile and adaptive to respond to changing priorities.
Desirable
1. An understanding of project management.
2. Experience with specific NTG applications such as GrantsNT, TRAX, CARE, NTGPay and TRIPS.
3. Northern Territory driver’s licence or the ability to obtain.
Further information
The recommended applicant will be required to hold a current Working with Children Clearance notice and undergo a
criminal history and child protection history check (a criminal history will not exclude an applicant from this position unless
it is a relevant criminal history). Applicants should supply a certified copy of their qualification with their application.