Business Process Digitisation Officer (5621)
Job No: COH23792
Location: Hobart, TAS
Group and Team: Information and Technology Services, Knowledge and Information Management
Location: Town Hall
Employment status: Temporary (12 months) Full-time
Classification: Municipal Officer Level 2F
Agreement: Hobart City Council Enterprise Agreement 2024
Salary range: $88,305 per annum + 13.5% superannuation
About the role
The City of Hobart is seeking a Business Process Digitisation Officer to support the improvement and digitisation of business processes across the organisation.
This role contributes to identifying, documenting, and improving business processes and supporting the implementation of practical, digitally enabled solutions. Working in collaboration with business areas and ICT teams, the role helps improve efficiency, consistency, and service delivery outcomes.
The Business Process Digitisation Officer supports Council's broader digital improvement initiatives by applying consistent approaches to process analysis and change.
The successful applicant will have experience in business process analysis, improvement, and digitisation. This includes working with stakeholders to understand business needs and support practical process improvements enabled by digital solutions.
They will demonstrate:
* experience documenting and analysing business processes
* sound judgement in identifying process improvement opportunities
* a collaborative approach to working with business and ICT stakeholders
* clear and effective communication with non-technical audiences.
Qualifications
* Degree in Information Technology or extensive equivalent experience.
Contact: Sumit Verma, Digital Workflow and Automation Specialist, sumit.verma@hobartcity.com.au
Benefits
* Above Award wages and Employer Superannuation at 13.5% with salary sacrifice options.
* Flexible work arrangements including the option to apply for a nine-day fortnight.
* A wide range of paid leave entitlements.
* Health and Wellness programs, including onsite gyms.
* An Employee Assistance Program that offers onsite visits.
* Corporate Health Plan discounts with BUPA, St. Lukes and Medibank.
The City of Hobart is committed to building an inclusive community and workplace. As an equal opportunity employer, we encourage applications from people of all backgrounds, abilities, ages and identities.
City of Hobart has a strong commitment to health and safety. Appointment will be subject to satisfactory pre-employment background checks. These will include reference checks, verification of qualifications, National Criminal History record check, and Medical Assessment including drug and alcohol testing.
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