Social Justice Champions - Intake Officer/s
Make a Real Difference – Join Waratah Support Services
Part-time Casual Contracts
Are you passionate about supporting people impacted by domestic violence and sexual assault? As our Intake Officer, you’ll be the welcoming face and guiding voice for clients taking their first steps toward safety and healing.
This role involves:
- Conduct compassionate intake assessments, prioritising each client’s choices and needs
- Schedule appointments and manage client data with accuracy and care
- Provide vital admin support to our Counselling, Outreach, and Advocacy teams
- Work closely with frontline staff to ensure clients receive seamless, high-quality support
This role is perfect for someone who thrives in a client-facing environment, is highly organised, and enjoys being at the heart of a collaborative, purpose-driven team.
Join us and help create a safer, more empowered future for those who need it most.
About you
We are seeking candidates who:
- This is an early career and/or recent graduate opportunity to continue on a learning journey with an experienced and qualified team of counsellors and advocates.
- 0-2 years of experience in community services, counselling, or related field (including placement experience)
- Late stages completing or hold a tertiary qualification or higher in Psychology, Counselling, Social Work or other relevant discipline.
- Passion for supporting individuals affected by domestic violence and/or sexual assault.
- Strong understanding of the impacts of domestic violence and a commitment to supporting clients in a respectful and empowering manner.
- Ability to develop a sense of safety and strong rapport with clients.
- Well-developed personal and professional boundaries, resilience and compliance with privacy and confidentiality.
- Strong understanding and experience working with Aboriginal peoples and those from culturally and linguistically diverse communities.
- A non-judgmental, empathetic approach with a passion for making a positive difference in the lives of others.
About Us
Waratah provides free services to individuals, families and communities across the Southwest region who are impacted by domestic violence and/or sexual abuse/assault. Our services include adult and children\'s trauma-informed & specialised counselling, advocacy, court support, community and prevention programs and therapeutic group work.
As we embark on an exciting journey of growth and transformation, we are seeking passionate, skilled and client focused individuals to join our team. Your expertise will help drive the essential work we do across a variety of impactful programs.
Waratah acknowledges, honours and welcomes the diverse communities we share. We celebrate the extraordinary diversity of people\'s bodies, genders, cultures, sexualities, and relationships.
How to Apply
Whether you\'re exploring opportunities or ready to take the next step, submit your application through SEEK including a current resume and covering letter outlining your experience and interest in joining Waratah. Applicants considered suitable may be contacted.
Applicants who do not provide a professional covering letter will be automatically screened out. Please contact if you would like to view a job description.
Ideally, we are seeking a team of ambitious and early career social workers/psychologists to join Waratah. We expect that the opportunity will open doors to your broader career path working within Waratah for one of our programs.
Please note the role is a Social and Community Services (SACS) (WA) Interim Award Level 3 role. The advertised rate is the casual hourly rate (normal hours). The expectation is to be available for a minimum of 20hours per week. The role is office based (not work from home).
This expression of interest closes 10 October 2025. Applications will be held on file for a period of 6 months.
Job Insights
Unlock job insights (salary match, number of applicants, skills match)
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- Do you have a current Australian driver\'s licence?
- Do you have a current Working With Children (WWC) Check?
- Have you completed a qualification in community services?
- Do you have a current Police Check (National Police Certificate) for employment?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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📌 Social Justice Champions - Intake Officer/s
🏢 Waratah Support Service
📍 Bunbury