This is a senior leadership position for someone in Real Estate who wants to step away from selling or leasing and instead focus on what drives a high-performing business: operations, accountability, systems, culture and performance.
At LOVE Property Group, we believe that culture and operational excellence are what create results, not the other way around. We are known for setting the benchmark in our industry through clear standards, strong structure, and a team that is supported to perform at the highest level.
We are now seeking an experienced Head of Growth & Culture to lead the operational rhythm of our business by protecting the organisation, elevating our people, maintaining compliance, and driving performance across our entire group.
Key ResponsibilitiesPeople, Culture & Performance
* Own and lead employment, onboarding, training, performance management and annual reviews
* Use our values and minimum performance standards to reward, coach, promote or manage underperformance
* Identify high-potential team members and support their growth and development
* Retain the team members we want to retain
Risk, Compliance & Governance
* Proactively mitigate grievances, compliance risks and unnecessary business exposure
* Oversee all compliance obligations across the group
* Liaise with key industry bodies including REEF, REI NSW and NSW Fair Trading
* Ensure leaders are informed, trained and compliant with all regulatory changes
* Schedule and coordinate internal and external training across all departments
* Test, train and measure compliance and role-specific knowledge quarterly
* Maintain Real Estate Central as the single source of truth for procedures, scripts, expectations and compliance
Operations & Leadership Support
* Assist with day-to-day office operations and problem-solving
* Oversee IT, phone and tech issues where appropriate
* Work closely with service providers and consultants to ensure alignment with our culture and objectives
* Act as a trusted advisor on people, risk and culture matters
About YouYou are:
* A confident, values-driven leader who is comfortable making tough decisions
* Highly organised, process-driven and compliance-focused
* Commercially minded, you understand that people strategy impacts profitability
* Calm under pressure and skilled in managing sensitive conversations
* Passionate about culture, accountability and continuous improvement
You will likely have:
* Senior experience in HR, People & Culture, Operations or Compliance
* Strong knowledge of employment frameworks and workplace risk
* Experience implementing performance management frameworks
* Exceptional communication skills and leadership presence
* A genuine desire to raise standards and leave things better than you found them
Real estate experience is highly regarded but not essential for the right candidate.
Applications will accepted through SEEK or via email will be treated with strict confidentiality.
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