Fulltime position based in Ballina
As the front desk receptionist, you'll be the initial point of contact for customers accessing VERTO services at our Ballina office. You'll manage client flow, ensure excellent customer service, and support our employment services teams in assisting candidates to secure sustainable employment with local employers.
What we offer….
* Salary packaging with up to $15,900 tax free options.
* Additional $2,650 Meals and Entertainment tax free salary packaging benefits
* Above award leave entitlements including 5 weeks annual leave.
* Internal traineeship and leadership programs
* Salary continuance insurance
* Access to company sponsored formal qualifications.
* Access to free counselling though our Employee Assistance Program
About the role…This role will require you to:
* Deliver outstanding customer service
* Be the first point of contact for clients & customers of VERTO
* Complete front desk reception duties
* Complete administrative duties
* Attend to customer enquiries over the phone and front counter
* Maintain training room and office facilities
* Complete sensitive file management and archiving
About you…To be successful in this exciting and rewarding role you will have the following:
* Highly developed communication skills and the ability to assist our clients and employers
* Excellent time management and organisational skills
* Ability to thrive in a busy, rapidly changing environment
* Great team work ethic
* Good administrative skills and computer literacy
* Knowledge of employment or community services industry is desired but not essential.
About us....
VERTO has been operating as a not-for-profit organisation that positively transforms the lives of individuals through the services we offer for over 40 years. These services include:
* Employment Services
* Indigenous Services
* Community Services
* Tenants Advice & Advocacy
* Training
* Financial Counselling
We are an equal opportunity employer and encourage applications from culturally diverse backgrounds. All VERTO team members share responsibility for the safety and well-being of the people who engage with us.
Interested?....
Click 'Apply Now' to submit your application. Be sure to include a tailored resume suited to this role, along with contact details for two current work related referees.
Successful candidates will need to provide:
* Working with Children check
* New National Police Check
* Right to Work Check
* Current Drivers Licence
* myID
We are an equal opportunity employer and welcome all applications, including from people with disability, those from culturally diverse backgrounds and Indigenous Australians. All VERTO team members share the responsibility for the safety and wellbeing of the people who engage with us. We are happy to adjust our recruitment process to support accessibility needs.
Need more information….
Contact Human Resources on or for a confidential discussion. Alternatively see our website at
Salary Packaging is available to all VERTO employees through AccessPay, more information can be found at
Applications will close: The selection process will commence upon the receipt of applications & will close at 9am Monday 22nd of September 2025 or prior, if a suitable candidate is found.