Temporary role until December 2026, with the possibility of extension.
Are you an organised and people-focused professional who thrives in a fast-paced, purpose-driven environment? NWRH is looking for a Support Services Officer to join our Mount Isa team in a temporary full-time role through to December 2026, playing a vital role in supporting the delivery of essential services to our community.
About the Role
As a Support Services Officer, you will provide efficient, accurate and reliable administrative support to ensure the smooth operation of our programs. This is a dynamic role where no two days are the same, you’ll be the backbone of the team, supporting both staff and clients while helping deliver high-quality services across the region.
What You'll Be Doing
In this varied role, you will:
* Provide frontline customer service, including responding to client enquiries
* Maintain accurate client records and data systems
* Coordinate service delivery activities, including scheduling and client communication
* Support reporting, data entry and administrative processes
* Liaise with internal teams and external service providers
* Assist with general office coordination, supply purchasing and event support
* Coordinate travel bookings for staff
* Oversee fleet management and vehicle requirements
* Organise building maintenance for offices and properties in Mount Isa and Cloncurry
About You
You are someone who:
*
o Has strong communication skills and enjoys helping others
o Is highly organised with great attention to detail
o Can manage competing priorities and work both independently and in a team
o Is confident using computers, systems and administrative tools
o Values confidentiality, professionalism and cultural respect
What We Offer
* Salary between $55,805 – $70,441 (dependent on experience and qualifications)
* Based in Mount Isa
* Salary packaging options up to $15,900 per annum
* Generous leave entitlements, including 5 weeks annual leave + 17.5% leave loading
* 12% employer superannuation contribution
* A supportive, collaborative team environment making a real impact in the community
Requirements
* Experience in administration or a similar role
* Strong computer and organisational skills
* Current driver’s licence
* Valid Blue Card and NDIS Clearance (or ability to obtain)
* Eligibility to work in Australia
We love our work- so will you!
This is more than just an admin role, you’ll be contributing to meaningful work that supports individuals and families across the community. If you’re looking for a role where you can make a difference while growing your career, we’d love to hear from you.
For more information, please contact Cianne Denyer on
Please note:
NWRH is committed to child safety. All roles require pre-employment screening, including referee checks, a current Blue Card, Australian Federal Police check, and NDIS Worker Screening Check prior to commencement.