Take the next step. Be part of something bigger at Suncorp.
Senior Business Analyst - Target Operating Model
- Drive enterprise transformation through business architecture
- Collaborate with solution architects and delivery teams
- Flexible hybrid working with career development opportunities
Shape the future of our operating model and enable strategic transformation. Join a team where your expertise in business architecture creates lasting impact.
About the Role
As a Senior Business Analyst, you’ll contribute to designing and implementing our Target Operating Model (TOM) and business architecture. You’ll work closely with solution architects and transformation teams to deliver scalable, customer-focused solutions that align with strategic objectives.
You will join our large Analysis Chapter that supports a variety of medium to large scale programs across the Suncorp Group. The Chapter consists of around 290 like‑minded analysts, where ideas and best practice are shared via masterclasses and knowledge sharing.
What You’ll Do
- Lead analysis for Target Operating Model design, ensuring alignment with enterprise strategy and transformation goals.
- Document current and future state processes, identifying opportunities for optimisation and improved customer outcomes.
- Collaborate with solution architects and delivery teams to validate requirements and ensure technical feasibility.
- Facilitate workshops and stakeholder discussions to gather insights and drive consensus on business architecture.
- Provide coaching and guidance to junior analysts, fostering capability uplift across the team.
- Actively participate in agile delivery rhythms, including stand‑ups, showcases, and planning sessions.
What You’ll Bring
- Proven experience in Target Operating Model design and business architecture within complex organisations.
- Strong background in business analysis with advanced knowledge of frameworks such as BABOK and Lean Six Sigma.
- Ability to synthesise complex information into clear, actionable insights for stakeholders.
- Experience collaborating with solution architects and transformation teams to deliver integrated solutions.
- Proficiency with tools such as JIRA and Confluence for managing requirements and delivery.
- Excellent facilitation, communication, and stakeholder engagement skills across all levels.
What You’ll Enjoy
Access our award‑winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.
- Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
- Paid study support, career breaks, on‑the‑job learning, and a $1,000 referral bonus for eligible employees
- Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
- Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
- Paid volunteer leave, donation matching, and unlimited emergency response leave
- Performance‑based bonuses and Suncorp shares for eligible employees
- Diversity is celebrated through employee resource groups and inclusive policies for all families
Explore our full benefits:
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation. To apply for this prospect, please submit your application directly via the link provided.
Advertised: 26 Nov 2025 AUS Eastern Daylight Time
Applications close: 08 Dec 2025 AUS Eastern Daylight Time
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