Seeking a Customer Service/Sales Representative on a casual permanent basis. This vital role will see you provide exceptional customer service to clients and support the wider sales team. Your primary task is to contact an existing customer database daily and procure new customers. No work from home. 3 to 5 days (OPTIONAL). Key Responsibilities Respond to customer complaints and queries, working to resolve issues promptly Provide information about products, services, and policies to customers Liaise with internal teams to ensure smooth order fulfillment and customer satisfaction Maintain detailed customer records and documentation Support the sales team with ad-hoc administrative tasks as required Call the client database every day. This is your primary responsibility Weekly report to the office manager and the general manager Procure new customers What We’re Looking For Experience with cold calling Excellent communication and interpersonal skills, with the ability to build strong relationships with customers Strong problem-solving and conflict-resolution skills Attention to detail and a commitment to accuracy Flexibility to adapt to changing priorities in a fast-paced environment A people person, as you will be on the phone talking to our customers all day, every day Sales Experience What We Offer Competitive hourly rate Discounts on our products Friendly and supportive team environment 8.20 to 16.20 Please apply now to become our next Customer Service/Sales Representative!