Job Overview
The Department Head will oversee daily operations, managing staff to maintain high standards of cleanliness and hygiene.
This role requires strong leadership skills, organizational abilities, and a commitment to delivering exceptional service.
Key Responsibilities:
* Supervise and manage housekeeping staff, including scheduling, training, and performance evaluations.
* Oversee daily operations, ensuring tasks are completed efficiently and to high standards.
* Conduct regular inspections of rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness and maintenance standards.
* Address and resolve guest complaints or issues related to housekeeping promptly and professionally.
Requirements:
* Previous experience in the hospitality industry, with a passion for delivering excellent service.
* Education in hospitality management or a related field preferred.
* Strong knowledge of cleaning techniques, equipment, and safety standards.
* Proven leadership and team management skills, with the ability to motivate and guide staff effectively.
We offer a comprehensive benefits package, ongoing training opportunities, and a dynamic work environment.