About Autocare NT
Autocare NT is a locally owned and operated automotive care business built on pride, precision, and doing things properly. We deliver high-quality vehicle protection and detailing services and take genuine pride in our workmanship and customer experience.
We're a fast-paced, hands-on business where no two days are the same. Our team works closely together and supports one another. We value initiative, reliability, and a positive attitude.
This is a fun, rewarding role for someone who enjoys variety and being part of a close-knit team. You'll play a meaningful role in the day-to-day success and growth of the business, with plenty of customer interaction and ownership.
The Role
An experienced, organised, and proactive Office Coordinator is required to support daily business operations while contributing to customer engagement, sales support, and overall business performance in a fast-paced environment.
This role suits someone who enjoys variety, takes ownership, and is confident managing both administration and customer-facing tasks.
Key Responsibilities
* Manage accounts payable and receivable using Xero
* Manage social media advertising and online enquiries
* Manage incoming phone calls, emails, and customer enquiries
* Schedule bookings and coordinate jobs efficiently
* Prepare and issue quotes, invoices, and statements
* Maintain accurate data, records, and job information
* Provide sales support and follow up customer enquiries
* Use job management systems (including ServiceM8) to manage jobs and customer records
* General office coordination, filing, and document control
* Support management with reporting and day-to-day operations
About You
* 3–5 years' experience in an administration or office coordination role
* Strong experience using Xero, including invoicing and accounts management
* Experience using ServiceM8 desirable
* Confidence with social media advertising and online enquiries
* Strong communication and organisational skills
* Able to work independently, prioritise tasks, and manage a busy workload
* Sales or customer follow-up experience highly regarded
* Automotive industry experience desirable but not essential
What We Offer
* Flexible work arrangements available for the right candidate
* A varied, hands-on role with real responsibility
* Supportive team environment
* Opportunity to grow with a well-established local business