Branch Manager - Sydney
Removals & Relocations - Industry Leaders Only
Let’s be direct.
If you’re successfully running a removals operation in Sydney right now - and you know you could do more with the right backing - this opportunity is for you.
Sydney is the most competitive removals market in Australia.
It takes serious operational depth, commercial discipline, and leadership presence to win here.
Kent is hiring a senior industry-experienced Branch Manager to take ownership of our high-performing Sydney operation and drive its next phase of growth.
We are not looking for someone to “manage steady state.”
We are looking for someone ready to build, optimise, and outperform.
The Role
Reporting to the onsite Regional General Manager, you will take full operational and commercial responsibility for the Sydney Branch.
You will lead through:
* Maintaining and growing the profit position of the region through effective management of the sales function and operational expenses
* Promoting and advocating the highest level of customer service across all areas of the business
* Direct leadership of an Operations Manager and Warehouse Manager
* Full P&L accountability
* Operational cost control and margin improvement
* Labour optimisation and fleet efficiency
* Warehouse performance and asset utilisation
* Ensure Kent’s safety standards are met on site and your most important asset, your people, advocate safety as a priority
* Strategic growth planning across NSW/ACT
* Regional travel in NSW/ACT when required
This is a visible leadership role with real influence.
Who We are Targeting
We are specifically seeking leaders who have:
* Successfully managed a removals or relocation branch in a metropolitan market
* Owned or significantly influenced P&L outcomes
* Led large operational teams across transport, warehouse and scheduling
* Driven measurable improvements in margin, productivity or service delivery
* Operated in high-pressure, high-volume environments
You understand our peak seasons.
You understand our labour challenges.
You understand fleet constraints.
You understand what goes wrong - and how to fix it.
Most importantly, you know how to lead people in this industry and provide outstanding customer service.
Why Consider Moving?
Because backing matters.
At Kent, you’ll have:
* Strong executive support onsite
* Investment in digital systems ($2M recently invested)
* Established sales pipelines
* A respected national brand
* Internal career pathways (1 in 3 roles promoted internally)
* A business that is actively growing - not standing still
We’re an 80-year Australian success story with national scale — yet agile enough to move fast, embrace innovation, and drive meaningful change.
This is a genuine career move, not just a job change.
What You will Bring
* Commercial sharpness and confidence with numbers
* Operational credibility with frontline teams
* A track record of lifting performance
* A leadership style that balances accountability and development
* A mindset focused on efficiency, growth and continuous improvement
If you’re ambitious, capable, and ready for a bigger platform - this is your move.
What’s On Offer
* We offer a competitive salary plus super and bonus scheme
* Our Kent CARE Program is dedicated to staff wellbeing and mental health
* Numerous employee reward platforms
* Salary packaging and salary sacrificing
* Early wage access
* Corporate discounts for utilities and health insurance
* Staff discounts on storage and removals services
* Novated Leasing
* Company wide recognition program
* We believe in inclusiveness and workplace equality
* We’ve recently invested 2M into our digital technology
* 5 star rated onboarding experience
* 1 in 3 roles are filled internally, we love promoting from within
* Diverse business areas that offer plenty of career opportunities
The Bottom Line
Sydney is tough.
That’s why this role matters.
If you’re already succeeding in this market and want the backing of a national, forward-thinking organisation to take your leadership further - we want to talk.
Confidential conversations welcome from Industry Leaders, please call Kent’s P&C Business Partner Hannah Downie on 0498 663 ***.
Apply now or reach out directly.