Description:Care Connects UsAt Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences and trips into journeys. Join a team that is making travel more human, connected and sustainable. Here, everyone’s role matters, and your individuality is celebrated.About Park Hyatt MelbourneLocated in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalized service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.Benefits of working with usLeading global hotel brand with career advancement opportunitiesComplimentary and discounted accommodation at more than 1,000 Hyatt properties worldwide for you and your loved onesComplimentary duty meals whilst on shiftDiscounted food & beverage and park club health & day spa treatmentsDiscounted onsite car parkingEmployee assistance program – benefit from free, immediate and confidential support for any work, health or life concernGenerous paid time off and holiday policies including paid parental leave and wellbeing leave10% discount with NIB Health InsuranceAbout the RoleAs the Event Planning Manager, you will be responsible for managing all residential MICE groups effectively and efficiently while adhering to hotel and Hyatt brand standards ensuring an excellent and consistent level of service is provided to our clients and guests at all times.Some of the responsibilities include:Acquiring and developing existing clientsTogether, with the Event Planning team, you will primarily be responsible for planning and executing MICE eventsBe the main liaison for all residential MICE group clientsObtain all the clients event requirements and communicate this information to the necessary departmentsReview MICE files to ensure correct booking procedures, including group room and meeting programs, catering set up and themes and contractual agreementsAssist with the preparation and regular update of the departmental budgetDeliver the brand promise and provide exceptional client service at all timesQualifications:What you bring to the roleTertiary qualifications in Hospitality / Event Management or related business educationPrevious experience in event planning, catering sales or group room salesPrevious experience in managing and coordinating a portfolio consisting of high profile clientsA creative aptitude to actively incorporate a sense of originality into individual eventsA strong attention to detail, exceptional organisational and time management skillsExcellent interpersonal and communication skills in order to build rapport with clientsWell-developed computer skills particularly in the use of MS Office, Event Management Software (Envision) and Room Management Systems (Opera) would be of advantageJoin us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you’ll discover a career you didn’t know existed.
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