Work local in Melbourne's western suburbs
- Work for a national leader in the building and construction space
- Develop professional skills with extensive training and development
Are you passionate about providing exceptional customer service? Do you thrive in a fast paced environment and are software system savvy?
Our client is a National leader in the building and construction industry who's looking to hire
**Customer Service**
**Representatives** and scheduling staff in the dynamic and fast-paced world of logistics. They are based in the western suburbs of Melbourne with ample parking on site and work on a rotating roster from 6:30am-4:30pm.
**Responsibilities**:
- Answer incoming calls from clients and address their inquiries, concerns, and requests promptly and professionally.
- Process client orders
- Troubleshoot and resolve client issues effectively, ensuring customer satisfaction.
- Follow company guidelines and compliance standards to ensure data security and privacy.
**Qualifications**:
- Prior experience in customer service, preferably in construction, transport and logistics.
- Excellent verbal communication skills with a clear and professional phone manner.
- Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.
**Benefits**:
- Competitive salary and discretionary bonus incentives.
- Ongoing training and professional development opportunities.
- Collaborative and inclusive work environment.
- Opportunities for career growth and advancement within the company.
- EAP and wellbeing support
If you are passionate about customer service and thrive in a team-oriented environment, we want to hear from you. Please