At ProactivPM, our mission is to deliver innovative, tailored property management services that empower rental providers, renters, and industry partners. By combining cutting-edge technology, exceptional end-to-end management, and collaboration with leading experts, we create seamless operations, outstanding renter experiences, and live our values of respect, ownership, commitment, and growth.
As the Assistant Property Manager you will provides operational, administrative, and compliance support across the Property Management portfolio. The role supports the Director, Property Managers, Virtual Assistants, trades/concierge partners and clients to ensure efficiency, legislative compliance, accurate data management, and high-quality service.
You will work closely with the director, an experienced Property Manager, in a real estate company that's focus is solely on property management. You will receive hands-on training and mentoring across all aspects of residential property management.
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Key Responsibilities
* Assist the property management team with day-to-day portfolio administration
* Liaise professionally with renters, landlords, and contractors
* Coordinate repairs and maintenance requests
* Assist with routine inspections and condition reports
* Support lease renewals, rent reviews, and arrears follow-ups
* Manage emails, phone enquiries, and tenancy-related administration
* Maintain accurate and timely records and property files
* Learn and apply compliance requirements and Victorian tenancy legislation
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About You
* A strong interest in building a long-term career in property management
* Excellent communication and organisational skills
* Reliable, proactive, and detail-oriented
* Customer service or real estate experience is an advantage, but not essential
* Certificate of Agents Rep (or willingness to obtain)
* Current Australian driver's licence
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What We Offer
* Competitive salary of $55,000 – $75,000 (FTE) inc Super
* Structured on-the-job training and ongoing mentoring
* Modern systems and streamlined processes