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Resales consultant

Townsville
GemLife Group
Posted: 24 June
Offer description

At GemLife, we're redefining lifestyle living for the over-50s – and we're looking for a passionate Resales Consultant to help guide our homeowners and buyers through the next chapter of their journey.

If you have strong sales skills, a customer-first mindset, and a natural talent for building relationships, this is your opportunity to thrive in a supportive, premium resort environment.

About the Role

As a Resales Consultant, you'll play a pivotal role in facilitating seamless and successful resale experiences for our homeowners and incoming residents. From property walk-throughs to contract management, your mission is to make the process professional, personalised, and stress-free for all parties.

Key Responsibilities

Sales & Client Engagement

- Conduct walk-throughs and price appraisals for resale homes
- Meet, greet, and build rapport with homeowners and prospective buyers
- Host resale inspections and showcase the lifestyle and facilities of the resort
- Represent Gem Realty at open days and events
- Provide timely updates and feedback to buyers and sellers

Process & Documentation

- Manage listing templates, resale offer forms, and Form 9 Authority to Act
- Coordinate pre-settlement checks and inspections
- Execute contracts and ensure legal and internal compliance

Communication & Teamwork

- Maintain clear, consistent communication with all stakeholders
- Work closely with resort teams and head office
- Keep CRM records up to date and accurate
- Provide regular reporting on resale activity

Calendar & Lead Management

- Organise appointments, buyer tours, open days, and follow-ups
- Track lead engagement and sales progression via CRM

What You'll Bring

- Proven property sales experience – ideally in lifestyle, retirement, or residential real estate
- Strong negotiation and documentation skills
- Tech savvy: CRM systems, Microsoft Office, and online communications
- Understanding of QLD property legislation, including Form 9 processes
- Current QLD Real Estate Licence could be advantageous

You Are...

- Friendly, relatable, and genuinely customer-focused
- Highly organised and great at managing your own time
- A strong communicator and confident in working autonomously
- Passionate about helping over-50s find their next dream lifestyle
- Motivated to succeed and committed to ethical, professional conduct

Why Work with Us?

At GemLife, you'll enjoy being part of a leading lifestyle brand, working in beautiful resort-style locations with a supportive and collaborative culture. We offer ongoing development opportunities, a pipeline of high-quality listings, and a chance to be part of something truly rewarding, you will have the opportunity to make a positive impact on our Homeowners and the company as a whole.

We offer a full-time, permanent position with a competitive salary package based on your skills and experience, as a company wecelebratesuccess,fosterafunanddynamic workplace,andempowerour people to grow with ongoing training and development opportunities

- Competitivesalary&benefits(retaildiscounts,novatedleasing,andmore)
- Endlesslearning&careerdevelopment(GO1learningplatform+leadershiptraining)
- Uniformprovided

Who We Are

GemLife is one of Australia's fastest growing developers of luxury, over 50s residential resorts. Our resorts are architecturally designed and completed to the highest standard with luxury fittings.

We are a leading construction company with a long pipeline of work with resorts located in Queensland, New South Wales and Victoria.

Our company values teamwork and a positive team culture. We empower our people to take ownership of their respective roles and lead by example. Our people are passionate about their work, have a strong sense of accountability and demonstrate a high level of personal integrity and respect for others.

Ready to make a difference in the lives of others – while advancing your career in property sales?

Apply today and join GemLife's growing resale team. Send your resume with a covering letter to Nicola, telling us why you are the right person for this role

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