Experience a unique blend of chic design and high-energy fun at our luxury hotel in Cairns, Australia. Situated just steps from the Esplanade Boardwalk in tropical Cairns, we offer stylish hotel suites, spectacular coastal views and a range of 5-star facilities. You will be hard pushed to find a better view from your workstation
The role:
We are seeking a new Food & Beverage Supervisor to work alongside a passionate and supportive team, reporting to the Restaurant Manager. Your passion is food, and you know your way around a drinks menu. You will assist in leading the team and creating a dining experience that keeps our guests wanting more.
You will collaborate with our guests by:
* Creating an outstanding employment experience for the Food and Beverage Collaborators
* Providing a warm and genuine service experience
* Anticipating and responding to tricky requests & concerns in a professional and timely manner and coaching your team to do the same.
* Taking an active interest in providing on-the-job coaching and training to the Food & Drink guides.
About You:
We are looking for a skilled and ambitious restaurant supervisor who can display:
* Considerable experience in premium restaurant environments
* Previous restaurant or bar supervisory experience
* Demonstrated passion for the hospitality industry and speciality in high quality service
* Great attention to detail, being one step ahead of guests needs
* In-depth knowledge of sequence of service and product knowledge
* The passion to take on other ad-hoc duties as required
* Ability to prioritise and work in fast-paced environment being able to keep high standards of service
* Friendly and confident communication skills
* QLD RSA essential
* Available across various shifts including weekends, evenings and public holidays
* Able to commit for a minimum of 6 months
Benefits:
You will work with exceptional people in a supportive, diverse and passionate environment. This is a vital position within our team. You will enjoy a flexible range of benefits that include:
* A market leading 50% F&B discount across all venues
* $99 Room rates and a generous friends and family discount
* Lifestyle benefits including extra leave and earth advocacy days
* Green future - we are committed to enhanced sustainability practices
* Dedicated Internal Mobility Programme and reward scheme
* Online learning, career enhancement and development plans
* Personalised employee support network
* Regular service recognition and team events
Our environment is dynamic and entrepreneurial, focused on crafting exceptional customer experiences that reflect the individuality of people within each of our locations. We are passionate advocates for equality and diversity and welcome individuals to apply.