Overview
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Join Us as an Accommodation Youth Support Worker Be the Light in a Young Person’s Darkest Hour Are you ready to make a real, heartfelt difference? At The Salvation Army Australia, we believe in the power of compassion, community, and hope. We are seeking a dedicated Accommodation Youth Support Worker to join our team in Victoria, providing vital evening support to young men and women experiencing homelessness or at risk of losing their home.
About The Role: For many young people, the night can be the hardest time — a time of uncertainty, fear, and loneliness. As a Youth Support Worker, you will be a beacon of safety and kindness within our crisis accommodation setting. Your qualified and compassionate support will help these young people find stability, dignity, and hope, working alongside our case management team to implement care plans that guide them towards independence. Reporting to the Client Services Coordinator, this is a permanent part-time position, 35 hours per week, based in Shepparton, VIC. Compensation is in accordance with SCHADS Award Level 3.
Responsibilities
- Create a safe, nurturing, and therapeutic environment for all residents
- Support young people to manage their living spaces, build life skills, and prepare for independent living
- Uphold the Journey to Independence Model, fostering a respectful and positive refuge experience
- Maintain accurate, timely records aligned with legislative requirements
- Assist young people with appointments related to health, housing, education, and more
- Provide informal support to both refuge and outreach clients, identifying and escalating risks where necessary
- Collaborate with your team to continuously improve service delivery
Qualifications
- A diploma (or working towards one) in Community Services, Social Services, or a related field
- Experience working with young people in social services, ideally within the youth sector
- A calm, resilient, and empathetic approach, with a genuine passion to support vulnerable youth
- Strong teamwork and communication skills, with a respectful understanding of diversity and inclusion
- A current Driver’s Licence
- An Employee Working with Children Check
What We Offer
- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
- Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
- Flexible working arrangements
- Access to EAP and health & wellness initiatives incl Fitness Passport
- Ongoing training and development opportunities that enhance on the job skills and proficiency
- Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts
If you’re ready to bring light into young lives after hours and be a vital part of their journey to independence, we’d love to hear from you.
Apply now and make a lasting impact.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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📌 Accommodation Youth Support Worker
🏢 The Salvation Army Australia
📍 Shepparton