Operations Manager
We are seeking a seasoned operations expert to lead our day-to-day activities, ensuring seamless guest journeys and staff experiences.
This role involves guiding our team, upholding high standards, and maintaining attention to detail. Key responsibilities include:
* Leading and inspiring the team
* Overseeing daily operations
* Upholding standards of excellence
* Coordinating guest flow
* Supporting guest experience and operational efficiency
* Continuous improvement and health and safety compliance
The ideal candidate is a grounded professional with natural leadership qualities, experienced in operations management within luxury wellness, boutique hospitality, or spa environments.
Able to multitask and problem-solve under pressure while maintaining a calm presence, you should be detail-oriented and passionate about creating refined, ritual-driven experiences.
As an Operations Manager, you will enjoy a supportive work environment built on respect and care, and the chance to shape the future of a groundbreaking wellness destination.
Key Qualifications:
* Proven operations management experience in luxury wellness, boutique hospitality, or spa environments
* Natural leadership qualities and ability to inspire teams
* Detail-oriented and passionate about delivering exceptional guest experiences
* Ability to multitask and problem-solve under pressure
* Strong understanding of operational efficiency, continuous improvement, and health and safety compliance
What We Offer:
* Complimentary access to our bathhouse
* Supportive work environment built on respect and care
* Opportunity to shape the future of a groundbreaking wellness destination