This is a Business Analyst role with Cotality Australia based in Sydney, NSW, AU Cotality Australia Role Seniority - mid level More about the Business Analyst role at Cotality Australia At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description As a Business Analyst at Cotality, you’ll partner closely with clients and internal teams to understand complex business challenges and translate them into clear, actionable solutions. Your work will directly support the delivery of high‑value outcomes across our mortgage origination product platform, helping customers focus more on people and less on process. You will collaborate with banks, valuation firms, third‑party partners and cross‑functional teams to diagnose problems, uncover opportunities, and guide the design and implementation of robust solutions. In this role, you will thrive in a high‑performance, fast‑paced environment, balancing independent problem‑solving with deep collaboration to deliver solutions that help people “build better lives.” What You Will Be Doing Partnering with clients, product managers, scrum teams, and stakeholders to deliver impactful product and process improvements. Facilitating workshops to elicit requirements, resolve issues, and drive decisions with a bias for action. Designing, supporting, and testing web‑based applications, including API integrations, identity management, and security components. Creating clear functional specifications, user stories, and documentation to support high‑performance delivery. Collaborating with a highly skilled team to solve complex problems and navigate emerging challenges. Using tools such as JIRA, Confluence, Visio, Bizagi, Miro, Postman, and AI‑based productivity tools. Championing quality through acceptance testing and accountability for final deliverables. Job Qualifications What you will bring: 5 years’ experience as a Business Analyst in digital transformation environments, ideally within financial services or similar sectors. Experience with API integrations, data analysis, BI tools, and web application workflows. Strong capability in crafting requirements, solution designs, process diagrams, user stories, and functional/non‑functional specifications. Ability to work across Waterfall, Agile, and Hybrid delivery environments. Proficiency with JIRA, Confluence, Visio, Bizagi, Miro, Postman, and AI‑enabled tools. Excellent communication skills — able to simplify complexity and influence stakeholders at all levels. A proactive, curious, collaborative mindset with comfort navigating ambiguity and leading decisions. Why Join Cotality? Cotality has a culture of collaboration- we champion ownership, initiative and leadership! To support your whole self, our benefits are built to help you thrive at work and in life. In addition to modern offices across Australia and New Zealand, our hybrid working model provides you with the opportunity for flexible working conditions that work best for you and the business; 10 half days of Wellbeing leave each year to help you recharge and access to our Employee Assistance Program; $600 AUD annual wellbeing allowance for gym memberships, wellness apps, ergonomic gear and more; Generous Parental leave offering, $750 AUD in Baby Bucks and our peer recognition turned into rewards program - Bravo! Free subscription to the Calm app as well as other mindfulness tools, online health and nutrition courses; Complimentary access to Australia’s most comprehensive property research platforms including RP Data and exclusive employee-only market updates and access to the industry’s best property experts; Two community and volunteer leave days each year to support meaningful causes and our charity partners. Cotality's Diversity Commitment Cotality is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. Equal Opportunity Employer Statement Cotality is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive, and respectful workplace across Australia and New Zealand. We recruit, hire, train, and promote individuals based on merit, qualifications, and business needs, without regard to race, ethnicity, colour, national origin, citizenship, religion, sex, sexual orientation, gender identity, age, marital or family status, disability, or any other characteristic protected by applicable laws. We are committed to providing equal employment opportunities and maintaining a drug-free workplace free from discrimination, harassment, and bullying. Please apply on our website for consideration. Privacy Policy Global Applicant Privacy Policy By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. Connect with us on social media! Click on the quicklinks below to find out more about our company and associates Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Cotality Australia team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Partnering with clients and stakeholders ️ Facilitating workshops Designing and testing applications Key Strengths Business analysis API integrations ️ Communication skills ⚙️ Agile methodologies ️ JIRA and Confluence Problem-solving A Final Note: This is a role with Cotality Australia not with Hatch.