The Company
An exciting opportunity to join a growing technology company in Melbourne's northern suburbs as a Collections Officer. This is a full-time, onsite role (Monday to Friday) suited to someone who thrives on driving results and enjoys getting into the detail to clean up aged receivables.
The Role
You'll take ownership of a significant build-up of overdue accounts, working closely with customers to recover outstanding payments while maintaining strong relationships. This is a hands-on position requiring resilience, strong communication skills, and a proactive approach to debt management.
* Manage a portfolio of overdue accounts and follow up outstanding payments via phone and email
* Reconcile customer accounts and resolve billing disputes promptly
* Negotiate payment arrangements and ensure adherence to terms
* Monitor debtor ageing reports and escalate high-risk accounts
* Liaise with internal stakeholders (Finance, Sales, and Customer Service) to resolve issues impacting collections
* Assist with process improvements to prevent future debt build-up
Your Profile
* Proven experience in collections, credit control, or accounts receivable
* Confident communicator with strong negotiation skills
* High attention to detail and ability to manage competing priorities
* Experience in the technology or services sector highly regarded
* Comfortable working 5 days onsite in a fast-paced, collaborative environment
Apply Today
Please send your resume by clicking on the apply button.
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