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Village manager

Canberra
Keyton
Posted: 13 September
Offer description

Overview

Keyton is one of Australia's leading owners and operators of retirement living communities. With over 75 villages and more than 17,000 residents nationally, we leverage over 30 years of experience. Our teams work across the country in a variety of departments and business units, all sharing the common goal: We Lead with Heart. We are committed to creating caring and fun-filled retirement communities.

Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.


Responsibilities

* Connect as One Team: Foster a warm and welcoming environment where residents feel at home and supported. You'll be the go-to person for both residents and staff, ensuring everyone's needs are met with a smile
* Realise the Opportunities: Manage the day-to-day operations of the village, including overseeing maintenance, coordinating with service providers, and ensuring everything runs smoothly. Additionally, attend and take minutes during the quarterly advisory board meetings.
* Make Room for Kindness: Be the friendly face that listens to concerns, solves problems, and makes sure our residents are happy, healthy, and thriving.
* Find the Fun: Plan and oversee a variety of engaging activities, from themed dinners and movie nights to gardening clubs and fitness classes. Creativity and fun are your middle names
* Lead with Heart: Lead a passionate team of staff who share your commitment to creating an exceptional living experience for our residents.


Who You Are

* Excellent people management skills with the ability to lead, motivate, and develop teams
* Strong financial acumen with demonstrated experience in budgeting and financial reporting.
* Proven experience in asset management, ideally within property, facilities, or retirement living
* A proactive, solutions-focused mindset with a commitment to resident wellbeing
* Experienced in operational management, with strong organisational, consultative and negotiation skills
* Have excellent computer skills (confident with the use of Microsoft Office Suite and various online applications)
* Resilient and a problem-solver who can think on your feet and handle challenges with grace
* Customer-centric, always putting the needs and satisfaction of residents first
* A people person with a genuine love for working with seniors
* Compassionate, with a deep understanding of the unique needs of independent living seniors

The successful candidate will also have or be willing to complete their First Aid, CPR Certificates and driver's license with own transport.

This role will be a great opportunity for a Senior Property Manager, looking for a career change

Ready to Join the Fun?

If you're passionate about leading a vibrant and caring community for independent living seniors, we'd love to hear from you Apply now and be a part of something truly special.

Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Village Manager opportunity and explain how your skills, qualifications and interests align with our requirements.

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between May-November, with supporting documentation prior to joining.

At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.


Job details

* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Customer Service, Management, and Administrative

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