Posted: 13 December
Offer description
Job Overview
This growing non-bank lender prioritizes customer satisfaction and has a positive work culture.
About the Role
You will analyze customer circumstances, negotiate payment arrangements, and initiate legal recovery processes.
* Manage high-risk accounts for timely and effective recovery.
* Negotiate sustainable payment arrangements with customers.
* Initiate legal recovery processes including default notices and enforcement strategies.
* Analyze customers' financial positions and recommend recovery solutions.
* Liaise with external parties, including solicitors and mercantile agents.
* Excellent negotiation and communication skills to manage relationships with customers and stakeholders.
* Strong analytical skills to identify areas of potential risk and develop effective recovery strategies.
* Ability to work in a fast-paced environment and prioritize tasks effectively to meet deadlines.
* Knowledge of relevant laws and regulations related to debt recovery.
This role offers a challenging and rewarding opportunity to make a real difference in people's lives. You will be part of a dynamic team that is passionate about delivering excellent customer service and driving business results.
