Shift Leader Job Description
We are seeking a highly skilled and experienced Shift Leader to join our team. As a Shift Leader, you will play a pivotal role in shaping unforgettable dining experiences for our guests.
* Lead, coach, and motivate the team to enhance the guest experience while upholding the highest food safety and quality standards.
This is a mid-senior level position that requires leadership or supervisory experience in a fast-paced environment. You will be responsible for providing outstanding customer service, ensuring every guest receives the best experience possible.
Key Responsibilities
* Supervise and direct staff to ensure seamless service delivery.
* Monitor and maintain high food safety and quality standards.
* Develop and implement strategies to improve team performance and guest satisfaction.
Requirements
* Leadership or supervisory experience in a fast-paced environment.
* A track record of providing outstanding customer service.
* Completed or willingness to complete Food Safety Supervisor certificate.
* Completed or willingness to undertake Responsible Service of Alcohol course.
What We Offer
* Flexible rosters and employment stability.
* Free and comfortable uniforms and exclusive merchandise.
* Free meals.
* Comprehensive training and support to set you up for success.
* Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond.
* Cultural celebrations including Day of the Dead & Cinco de Mayo.