About Us
Caseway is one of Australia's leading retailers for mobile accessories, electronics, and on-site repair services. With locations across major shopping centres, we are trusted for fast, reliable, and professional repairs for smartphones, tablets, and other devices.
The Role
We are looking for a hands-on and experienced Mobile Phone and Device Repair Technician to join our in-store repair team in Tamworth. You will be responsible for fixing smartphones, tablets, and other electronic devices, while ensuring high-quality service for every customer.
Key Responsibilities
* Diagnose and repair mobile phones, tablets, and small electronic devices
* Replace and test components such as screens, batteries, charging ports, and cameras
* Ensure all work meets quality and safety standards
* Manage service records and workflow
* Provide friendly and professional customer service
* Keep up to date with the latest models and repair methods
What We're Looking For
* Previous experience in mobile phone or device repair (Apple, Samsung, Oppo, etc.)
* Strong technical and troubleshooting skills
* High attention to detail and commitment to quality
* Customer service focus with good communication skills
* Ability to work independently and as part of a team
* Relevant qualifications in electronics are preferred but not essential
Why Join Caseway
* Work with one of Australia's top tech retailers
* Supportive and fast-paced team environment
* Ongoing training and career growth opportunities
* Competitive pay package based on skills and experience
Job Types: Full-time, Part-time
Pay: From $27.58 per hour
Expected hours: 20 – 38 per week
Work Location: In person