Data Migration and Automation Specialist
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The Lookout Way is hiring for a Data Migration & Solutions Specialist to join the Customer Delivery & Solutions team. In this role, you’ll lead migrating customer data from legacy systems into Lookout’s Care Suite, ensure accuracy and security, and help build automations to streamline workflows. You’ll collaborate with clients and internal teams and contribute to project delivery that drives customer satisfaction.
Base pay range
A$90,000.00/yr - A$90,000.00/yr
About us
Founded in 2020, The Lookout Way transforms in-home care with technology and care industry insight. Our flagship platform Lookout is an all-in-one SaaS solution.
About the Role
We’re looking for a detail-oriented and solutions-driven Data Migration & Solutions Specialist to join our Customer Delivery & Solutions team. In this role, you’ll take the lead on migrating customer data from legacy systems into Lookout’s Care Suite, ensuring accuracy, security, and smooth implementation. You’ll also help build automations, collaborate with clients and internal teams, and contribute to project delivery that drives customer satisfaction.
Responsibilities
- Perform end-to-end data migration (ETL, mapping, validation, remediation) from legacy systems to Lookout’s Care Suite, ensuring data integrity and security compliance.
- Build and deploy automation solutions using APIs and Workato recipes in line with statements of work.
- Collaborate with Business Analysts, Project Managers, and the Technical Delivery Manager to deliver on implementation timelines.
- Validate migrated data and resolve issues quickly to ensure accuracy and completeness.
- Contribute to requirements gathering, solution design, and user acceptance testing where required.
- Provide subject matter expertise in client meetings, project checkpoints, and pre-sales support activities.
- Participate in project planning, stand-ups, and reporting using Lookout’s project management tools.
- Troubleshoot client problems effectively, ensuring timely communication and resolution.
Qualifications
- 2+ years experience extracting, transforming, and loading data from CSVs, web APIs, and SQL databases using Python (preferred) or equivalent scripting language.
- 1+ years experience building and supporting automatons with Workato (preferred) or equivalent middleware such as Jitterbit, Zapier, or Boomi.
- Demonstrated experience providing excellent customer service to varying audiences.
- Optionally, experience in the aged care industry and care operations.
- Optionally, experience with a cyber security program such as SOC2.
- Proven ability to manage multiple projects, meet deadlines, and deliver successful outcomes.
- Excellent communication and interpersonal skills, with the ability to simplify complex concepts and work across teams.
- Customer-first mindset with a focus on adoption, satisfaction, and long-term value realization.
- Excellent written and verbal communication skills.
- Unlimited working rights in Australia.
- A successful National police check, or willingness to apply.
What’s in it for you?
- A market-competitive salary package that recognises your skills and experience.
- Remote work from anywhere in Australia (offices available for in-person meetings).
- Annual $500 health and well-being allowance.
- Paid parental leave top-ups and extended leave options, plus optional additional annual leave after two years.
- Access to employee assistance program for confidential counselling.
- Parental leave benefits with government paid scheme top-ups.
- Five Good Friends membership covering Care Management fees.
- Recognition of a strong employee engagement and a trip to Okinawa after 5 years of continuous service.
How to Apply
If this role sounds like you, please click apply and follow the prompts. Include your CV and a cover letter detailing your fit for the role. We will contact shortlisted candidates.
We respectfully request no communication from external agencies or recruiters.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Information Technology and Project Management
Industries
- Hospitals and Health Care, Community Services, and Technology, Information and Media
Find out more about The Lookout Way here:
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📌 Data Migration and Automation Specialist
🏢 The Lookout Way
📍 Launceston