Job Description
Key to success in this role is a thorough understanding of our product portfolio, encompassing features, benefits and specifications.
This involves acting as a subject matter expert for internal teams and customers, delivering bespoke product training and mentoring internal teams to become confident trainers.
Gathering, identifying and analysing feedback and trends ensures we stay abreast with market opportunities, supporting teams with new product launches, tenders and contracts.
This presents an excellent opportunity to work with a global organisation that makes a tangible impact on people's lives, and be part of a passionate and enjoyable culture committed to diversity and inclusion.
The ideal candidate will have a minimum of two years' experience in a Product Specialist or Trainer position, effective communication skills, self-management, exceptional group facilitation abilities, innovative problem-solving approaches, knowledge of adult teaching and learning principles and proven aptitude in using various systems.
* Develop and maintain a deep understanding of our product range.
* Provide tailored product training and support to internal teams and customers.
* Analyse and respond to customer and market feedback to inform business decisions.
* Work collaboratively with cross-functional teams to deliver business outcomes.
Benefits: This role offers a chance to work with a leading organisation, contribute to the development of products that make a real difference in people's lives and be part of a dynamic and inclusive team.
Other Information: The successful candidate will have a passion for product training, excellent communication and interpersonal skills and the ability to adapt to changing priorities.