Employment Type: Temporary Full Time (Up to 26/03/2027)
Position Classification: Administration Officer Level 3
Location: Nepean Hospital
Remuneration: $35.84 - $36.96 per hour
Hours per week: 38
Requisition ID: REQ651269
Applications close: 21/04/2026
With CORE Values of Collaboration, Openness, Respect and Empowerment,
working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.
About Us
Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.
Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney's western suburbs, providing world-class clinical facilities, services, and care.
An exciting opportunity exists to join the Women and Children's Outpatient Department at Nepean Hospital. This is a fast-paced busy outpatient area that covers antenatal, gynaecology and paediatric clinics. We are looking for customer service driven candidate who is passionate about enhancing the patient's journey whilst providing efficient and effective support to our frontline health care professionals.
This role requires excellent communication skills, strong attention to detail and the ability to deliver consistent, high‐quality customer service as the first point of contact for patients and families. You will manage enquiries via telephone, email and face‐to‐face interactions with professionalism and care. Key responsibilities include appointment scheduling, Medicare and revenue processes, ABF requirements, filing, waitlisting, general administrative duties and clinic support.
We invite you to explore this career opportunity with us. Learn more and Apply Today!
Benefits available to eligible NBMLHD employees
* Accrued Day Off (ADO)
* Opportunity for extra tax savings through Salary Packaging
* Novated Leasing
* Great education opportunities through Education Training Service which offers over 110 courses each year
* Access to our Employee Assistance Program (EAP) for staff and family members
* Fitness Passport
NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.
NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards
For assistance with applying through the NSW Health Career Portal please click here.
What you will bring to the role
* Demonstrated experience in a clinic setting including reception duties, phone enquiries and appointment scheduling
* Demonstrated effective customer service skills
* Excellent oral and written communication skills
* Demonstrated effective interpersonal skills
* Knowledge of Medicare eligibility and billing practices
* Ability to work independently and within a multidisciplinary team
* Demonstrated ability to learn new processes
* Ability to be flexible and display initiative
Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Jennifer Borg on