Welcome to AMA Collision Bundaberg
We are excited to introduce our new state-of-the-art facility in Svensson Heights, featuring cutting-edge equipment and a purpose-built design.
As a leader in the collision industry, we have been serving over 300,000 customers annually. Now, we invite you to join our growing team as a Customer Service Officer.
This role is ideal for passionate professionals who are eager to provide exceptional customer service and support our workshop team and managers with administrative tasks.
No prior experience in the collision industry is required, but it is desirable.
The position offers a permanent contract, Monday to Friday, with no weekend work.
Key Responsibilities
* Customer Focus: Ensure a welcoming environment for all customers.
* First Impressions: Greet customers upon arrival and make them feel valued.
* Repair Updates: Keep customers informed about the repair process and estimated completion dates for their vehicles.
* Satisfaction Checks: Contact customers to ensure they are satisfied with their AMA experience.
* Communication: Handle telephone and email correspondence with customers and insurance providers.
* Claims Support: Liaise with insurance providers regarding claims and repairs.
Why Choose AMA Collision?
* New Facility: Work in a modern, well-equipped workshop with the latest tools and technology.
* Career Advancement: Take advantage of training and development opportunities to advance your career.
* Team Culture: Be part of a supportive, values-driven team that strives for excellence.
* Reliable Work: Partner with leading insurers to offer consistent, steady work.
Be Part of Something Exciting
This is not just another job – it's an opportunity to shape the future of a new panel shop while advancing your career in a dynamic environment.
If you're passionate about delivering exceptional customer service and want to join a team redefining the panel shop experience, we'd love to hear from you.
Let's Build Something Great Together