Service Desk Officer
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Pay Information
This range is provided by Harrison McMillan Pty Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
A$35.00/hr - A$55.00/hr
Role Overview
Need customer-focused with strong communication skills and a desire to learn. While prior technical experience isn't required, basic understanding of IT fundamentals is required. We operate in a Windows 11 environment, supported by an in-house Desktop Support team of three and a Service Desk team of six.
About the Person
The successful candidate should have hands experience on Windows 11, problem solving, and technical skills who can foster collaboration and deliver efficient and accurate service outcomes. They will be adaptable, customer-focused, and motivated to drive team performance and service excellence.
Key Responsibilities
* Clear communication skills with no language barriers
* A basic understanding of IT fundamentals
* The ability to learn on the job, manage expectations, and keep job notes up to date
Skills, Knowledge and Experience
* Current National Police Check
* Delivers high-quality technical support and customer service
* Proficient across diverse computer systems with strong problem-solving ability
* Highly organised, deadline-driven, and accurate under pressure
For more information, please contact Vanraj Chavda on
Please note – all applicant resumes must be submitted in Word format only.
Seniority Level
Mid-Senior level
Employment Type
Contract
Job Function
Information Technology
Industries
Information Services
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Location
Adelaide, South Australia, Australia
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