Senior Product Designer Role
We are seeking a highly skilled Senior Product Designer to join our cross-functional experience squad. As a key member of our team, you will play a pivotal role in designing seamless, engaging, and data-informed experiences that drive member engagement, partner value, and commercial outcomes across Flybuys' experiences.
Key Responsibilities:
* Lead discovery to uncover customer problems, identify opportunities, and inform product strategy through research, workshops, and co-design.
* Contribute to product strategy and roadmap discussions by grounding decisions in customer insights, design thinking, user behavior data, and a 'test and learn' mindset.
* Rapidly conceptualize and prototype product and experience enhancements that respond to member feedback, market trends, and business goals.
* Create engaging wireframes, prototypes, and high-fidelity UX/UI designs that are desirable for members, feasible for engineering, and deliver on key business metrics.
* Collaborate closely with cross-functional roles (Product, Engineering, Data, Go-To-Market) to prioritize and execute high-impact features that drive member engagement and retention.
* Use real-time data, member insights, and usability testing to validate design decisions and continuously improve the customer experience.
Required Skills and Qualifications:
* End-to-End Product Design: Proven experience designing products end to end in cross-functional teams.
* Member-Centric Design Thinking: Demonstrated track record of designing experiences that drive engagement, retention, and emotional connection with customers.
* Rapid Prototyping & Iteration: Ability to quickly translate insights into prototypes and iterate based on customer feedback, analytics, and testing.
* Data-Informed Decision Making: Skilled in using behavioral data, customer insights, and usability testing to validate design decisions and prioritize enhancements.
* Cross-Functional Collaboration: Proven ability to successfully lead discovery and delivery activities with customers, product, and engineering stakeholders.
* Design System Leadership: Experience maintaining and evolving scalable design systems that support consistency and speed across touchpoints.
* Problem Solving & Decision Making: Comfortable navigating ambiguity, removing blockers, and making fast, informed design decisions to maintain momentum.
Benefits:
* Opportunity to work with a talented team of designers, product managers, and engineers.
* Chance to make a meaningful impact on the customer experience.
* Collaborative and dynamic work environment.
* Professional growth and development opportunities.
Why You'll Love This Role:
This role is ideal for someone who thrives in a fast-paced, collaborative environment and is passionate about crafting elegant solutions to complex problems. If you're looking for a challenging and rewarding opportunity to grow your skills and contribute to the success of our team, we'd love to hear from you!