About the Role
We are seeking an Administration & Manifesting Assistant to join our team in Bundaberg East. This is a Full Time Permanent Position (8am Starts). As an Administration & Manifesting Assistant, you will respond to customer needs in a professional and timely manner while providing support with administrative duties, data entry, and manifesting tasks. This role is ideal for someone starting out in their admin career or looking for a stable office role.
Key Responsibilities
* Provide administrative support across a range of operational and business functions.
* Ensure compliance with all internal policies, procedures, and company standards.
* Perform high-volume data entry with a strong focus on accuracy, including processing manifests and consignment documentation.
* Liaise effectively with internal departments, customers, drivers, and other external stakeholders to support daily operations.
* Respond to customer enquiries promptly and professionally, both face-to-face and over the phone.
* Maintain accurate records and documentation to support operational efficiency and service delivery.
Skills & Experience
* Demonstrates exceptional standards of honesty, integrity, and professionalism.
* Strong customer service focus with a commitment to delivering positive outcomes.
* Proven ability to effectively manage multiple tasks and competing priorities in a fast‐paced environment.
* Highly organised, with the ability to accurately manage and process large volumes of documentation and administrative tasks.
* Excellent written and verbal communication skills, with the ability to interact professionally with a range of stakeholders.
Benefits
* Competitive salary above industry standards
* Upskilling, training, mentoring and more to support your career development journey
* Fun and practical employee perks and discounts
* Flexible work, including work from home
* Inclusive parental leave policy that supports all parents & carers
* Peer recognition awards acknowledge when you go above and beyond.
Equal Opportunity Employer
As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
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