ABOUT THE COMPANY A global forwarder and Supply Chain expert with a distinct local feel, with satellite offices strategically placed around Australia. Working on CW1 and utilising the latest technology, our client has grown extensively through aggressive acquisitions globally. ABOUT THE ROLE Leading a team of 7, the National Operations Manager reports to the Director. Responsible for all operations on a national profile, including training, compliance, P&L and accuracy. Previous experience working in a National Operations Management position on CW1 is imperative. DUTIES • Manage and ensure the daily operations team of 7 reports are supported and mentored appropriately • Work closely with the commercial teams to ensure new clients are onboarded, allocated and implemented currently • Monitor operational reporting to analyse and identify potential issues and flag process improvement opportunities • Responsible for the P/L & EOM of the business unit • Ensure both internal policies/procedures are delivered according to the agreed benchmark SOP and service deliverables • Liaise with the IT department to ensure CW1 technology and client initiatives are implemented SKILLS AND EXPERIENCE • Demonstrated experience working on a national freight forwarding operations profile, leading a team of 5 • Exposure to HR elements such as onboarding, training, and performance management in freight forwarding • Demonstrated experience creating and analysing CW1 reporting functionality • Experience reporting/presenting operational and financial performance and analysis to board/director-level • Proven ability to analyse and implement SOP and organisational structure change on a national profile COMPANY CULTURE This strong culture is built on respect and belonging, and they want to make the organisation a destination company. A diverse team that is competent and operationally strong. BENEFITS • Work with both local & regional sales teams and offices to deliver global supply chain solutions • Opportunity to support on a national platform • Work closely with the commercial team and board of directors • Extensive internal career progression within the business ABOUT US Veritas Recruitment recruits across multiple verticals, with industry-specific recruiters servicing a range of clients. Our divisions include Freight and Logistics, Senior Accounting and Finance, Accounting Support, Business Support, and Technical and Operational positions. To find out more about Veritas and our team, visit www.veritasrecruitment.com.au THE CONSULTANT Andrew Bennett specialises in recruiting within the Freight & Logistics space, having worked in the Logistics space (Freight Forwarding) for 15 years before moving into recruitment in 2015 APPLY ONLINE Please click the appropriate link and send your resume in Word format. Alternatively, for a confidential discussion, please contact Andrew Bennett on 0409 137 399