Branch Manager – Mount Barker Branch
As a Branch Manager in our Mount Barker Branch, you will lead a passionate local team while supporting team development, driving business performance, and enhancing member experience. Your success will be defined by how well you develop people, embed a positive culture, and connect with the community.
This is a fantastic opportunity for a leader ready to step into a broader role, focused on developing people and growing community impact and business development in the local area.
Key Responsibilities
* Inspiring and leading our passionate and skilled branch team
* Fostering a culture of accountability, growth & collaboration
* Leading branch performance, aligning with broader strategic goals
* Mentoring and coaching team members to reach their full potential and deliver exceptional service by providing structured coaching and feedback
* Drive member retention, acquisition, and referral outcomes
* Identifying business development opportunities within the community
* Strengthening People First Bank's presence and reputation through local engagement and partnerships
About You
You're a natural leader of people—someone who thrives on building capability, motivating teams, and creating inclusive, high‐performing environments. You balance business insight with a strong community mindset, and you thrive with a diverse range of responsibilities.
You'll Bring
* Proven leadership experience, ideally in a high-volume branch environment
* A strong coaching and mentoring approach to team development
* Excellent interpersonal and communication skills, with the ability to lead through influence
* A proactive approach to business development and community engagement
* A passion for member service and experience excellence
What You Can Expect From Us
* You will receive a corporate uniform allocation to build your own capsule wardrobe to represent our new People First Bank Brand
* 'Shine', a peer‐driven recognition program that highlights your contributions
* Access to inclusive learning, development opportunities, and diverse pathways for growth and advancement
* Access to a dedicated employee rewards and benefits platform for wellbeing resources and discounts across a wide range of everyday products and services
* Employee banking benefits and discounted insurance products
* Wellbeing initiatives that care for your physical, mental and emotional health, including access to an Employee Assistance Program for you and your family
* Corporate health insurance discounts
* Competitive leave benefits, including two days of paid volunteer leave each year through our Good Squad initiative
In 2023, People's Choice and Heritage Bank united to create People First Bank — Australia's largest mutual bank. We are 100% customer owned with over 700,000 members and 2000+ employees. We have dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory.
We're proud to be an organisation that's big enough to make an impact; agile enough to influence and do interesting work; and personal enough for you to feel genuinely supported and valued.
"Our diversity makes us stronger" We are committed to fostering a diverse, inclusive, and culturally safe workplace and welcome requests for reasonable adjustments to ensure all candidates can participate fairly and confidently in our selection process.
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