Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations.
Under our group of leading appliance brands, including Electrolux, Westinghouse and AEG, we sell household products in around 120 markets every year.
In 2025 Electrolux Group had sales of SEK 131 billion and employed 39,000 people around the world. For more information go to
About The Role
Following an internal promotion, we're thrilled to offer an exciting opportunity for a talented Key Account Manager to join our dynamic sales team
The Key Account Manager is a national role responsible for the management and development of a well performing category within Harvey Norman. You will develop and drive joint business plans to ensure the achievement of set revenue, profit and market share KPIs. Your business strategies and investment will align with our commercial agenda and include designated Electrolux brands, categories and products.
You will demonstrate an ability to analyse sales and market data to identify opportunity or risk and build business case recommendations which will influence market performance and or retail negotiations.
You will be responsible to effectively communicated the business plan to the field sales team to maximise revenue and profit potential through execution excellence.
What You'll Do
You will own the relationship with your key customers including all communication, planning, administration and execution to deliver results within your retail accounts.
Ensure that our customers have clear sales and marketing plans aligned with the EHP corporate direction which delivers growth in strategic categories. You will collaborate and communicate internally with multiple departments within the business to drive the results including marketing, demand flow, category, training as well as the state sales teams to ensure successful execution of your plans down to store level.
Actively seek out critical information that influences the performance of EHP products in stores, understand competitor activity and market dynamics to ensure EHP remains relevant and on course to deliver sales revenue, profit and market share KPI's.
Internal alignment will be key to your success, and you will create and distribute regular communication via various platforms to the EHP state sales team for successful implementation at store level.
Conduct regular, scheduled business meetings with your customers which will incorporate performance reviews against sales, volume, forecast, marketing investment and promotional objectives.
Administrative tasks including price list management both internal and external, internal price and rebate system management, credit claim reconciliation, management and reconciliation of accruals where required and business cases preparation for investment with your key customers.
Utilise multiple business inputs to proactively identify opportunities, issues and upcoming challenges. i.e. retailer SOH and sell thru data, Power BI, SAP reporting, forecast achievement reports, customer market share data as well as general market information.
Who You Are
You are a highly driven, commercially astute Key Account Manager or a National Account Executive ready for a new role that will challenge and develop you
Your background is within Consumer Electronics, Retail, FMCG or other 'product' related company
Well-developed communication skills, both written and verbal
You are customer centric, and have a desire to identify and meet the needs of your customers
Results driven and love to influence for results at all levels
You love to plan and own the process from plan to implementation
Ability to seek, digest and develop insights from data and are comfortable with analytical work
A proven negotiator who can create and maintain strong relationships at a senior level
Core Competencies
Ambitious - You always strive for better, in your work and for your future
Analytical and Numerate - You can balance commercial considerations without compromising on quality, evaluating the data to inform decision-making and continuous improvement
Collaborative - You build trust, good working relationships and communicate effectively with your colleagues and across functions
Expert - You not only know your area of expertise, you're passionate about it and how it can enable and support people to work better and achieve more
Growth - You love to explore new ideas and drive continuous improvement, not only to do your best work but to develop your capabilities and acquire new skills.
Influential - You have a vision and a purpose, and you can inspire and influence others to not only share it but apply their abilities to achieving it.
A strategic thinker - You can join the dots to take us from where we are to where we want to be, mapping the clear routes and strategies essential to achieving our goals.
Why work for Electrolux?
Step into a career with a Global Leader in Home Appliances, where innovation meets purpose, and people are at the heart of everything we do.
Proud to be the only white goods manufacturer with a manufacturing of cooking appliances in Australia.
Recharge with CARE Day an additional day off just for you
Take advantage of exclusive discounts on our products for you, your family, and friends.
We offer secure onsite parking, so your day starts and ends with ease.
Our Mentorship Program connects you with experienced leaders to support your personal and professional development.
Stay healthy with annual onsite flu shots, skin checks plus access to wellness sessions and webinars to support your physical and mental health.
Join a workplace that celebrates diversity, equity, and inclusion, backed by our dedicated DEI Committee.
Be part of a company committed to sustainability, with real action behind our environmental goals.
As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you
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