Purpose of the Role
The Strategic Communications Manager leads communications and stakeholder engagement across government partners, customers, the community and the workforce.
Role Responsibilities
* Develop and lead the organisation's communications and engagement strategy to strengthen reputation, influence and impact across internal and external stakeholders.
* Provide communications expertise and advice to operational teams to deliver accessible, plain English and inclusive customer-facing messaging.
* Lead communications and stakeholder engagement planning for initiatives such as milestone events, organisational change programs and advocacy campaigns.
* Build trusted relationships with key internal and external stakeholders through the development of briefing materials, engagement plans, presentations and executive communications.
* Oversee media relations by monitoring external channels, supporting crisis communications planning and response, and managing media opportunities.
Requirements / Key Skills
* Ability to align communications, messaging and engagement activity with organisational strategy and goals.
* Strong understanding of stakeholder engagement across multi-partner environments, including government, philanthropic and commercial stakeholders.
* Excellent written and verbal communication skills, with the ability to tailor messaging for different audiences.
* Strong project management skills, including the ability to prioritise, problem-solve and deliver to deadlines.
* Values-driven with a genuine commitment to social impact.
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