Sales and Service Excellence
Luxury Escapes, a leading travel business, seeks experienced Customer Service Agents to provide superior levels of customer service. The role involves handling high volumes of emails and phone enquiries, resolving customer issues, and delivering exceptional holiday experiences.
Key Responsibilities:
* Providing exceptional customer service via phone and email
* Resolving customer issues efficiently and effectively
* Maintaining a thorough understanding of our products and services
* Fostering strong relationships with customers through proactive communication
What We're Looking For:
* Exceptional verbal and written communication skills
* Aptitude for working in a fast-paced environment with multiple priorities
* Demonstrated passion for customer service and the travel industry
* Previous experience in customer support or bookings preferred
Benefits:
* Competitive remuneration package
* Flexible hours from 7am to 10pm, 7 days a week
* Opportunity to experience the travel we sell through famils
* Fun and dynamic work environment with a collaborative team
* Generous staff discount and birthday leave
About the Role:
This is an excellent opportunity for individuals who are passionate about providing exceptional customer service and strive to deliver outstanding results. If you enjoy working in a fast-paced environment and have a demonstrated ability to maintain a high level of professionalism under pressure, please apply today.