Development and Operations Team Management
- Software Development
- Agile Development Methodologies
**Overview**
The Digital Platform Technical Lead will be responsible for leading a development and operations team including developers, testers, release manager and system administration through planning, undertaking and the development, operations, and maintenance of the Salesforce base Digital platform.
**Key Accountabilities**
- Lead the Salesforce and MuleSoft Development team and Testing team, managing the day to day operations of platform team including Jira tasking, triaging of emerging issues and supporting the release process.
- Lead the maintenance of the existing system and manage the sequence of development and release of multiple project streams across multiple environments.
- Develop, monitor, and manage the platform tasks and burndown charts, milestones and deliverables, in line with the overarching program plan.
- Contribute the technical design elements to the end-to-end design of digital services as part of a multidisciplinary team.
- Oversight technical management of a Salesforce platform by working collaboratively with other tech leads and multiple system integrators, ensuring alignment to architecture and security principles.
- Define and document processes, build guides and best practice.
- Oversight and continuous improving DevOps process and capability.
- Manage the ACT Digital Service Platform eco-system including its backup and reporting SQL Server database, DevOps pipeline, automation scripts etc.
- Work collaboratively and participate in action learning approaches in a continuous improvement environment.
**Essential Requirements**
- Demonstrated experience in leading the operations of IT systems, deployment approaches and automation, and utilisation of existing CICD tools (such as Azure DevOps, Github, Gitlab, Bitbucket, Jenkins and similar).
- Experience in citizen-facing service delivery in a government setting.
- Experience in software development on a SAAS platform eg ServiceNow, Salesforce and Dynamics.
- Experience with Jira, Confluence, Source control systems and Continuous Delivery tools.
- Experience with Agile development methodologies.
- Demonstrated ability to identify, capture and resolve complex issues.
- Experience in coaching and mentoring technical developers.
- Current CMTEDD issued Personnel Vetting Program certificate/clearance or the ability to obtain and maintain such a certificate/clearance is mandatory.
**Desirable Criteria**
- Experience and/or knowledge of modern Cloud based technology platforms.
- Relevant tertiary qualifications of related to Information Technology, Computer Science, or associated field and/or equivalent industry experience.
**If this sounds like you**:
**Infopeople - Anne Rivera**
3617940