Reapit – Who are we?
Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives.
In Australia, Reapit stands as the preferred technology choice among the nation's leading estate agents and agencies. Tailored to the unique demands of the Australian property market, Reapit provides successful leaders with unparalleled tools across sales, property management, client relations, and data analytics, reinforcing their position at the pinnacle of real estate excellence.
What you'll be doing
* Reporting to the Regional Finance Officer you'll be involved in:
* Aged Debtor Collections: Improve our collections process structurally and recover as much aged receivables as possible.
* Revenue Completeness & Accuracy: review system for potential revenue leakage and recoveries thereof. New billing platform will improve several aspects, but a manager within finance needs to drive weekly execution of corrective actions and monthly deep dive audits.
* Payment Option Management: Deliberately managing the shift of customers to direct debit.
* Revenue Recognition Integrity: Improve accuracy of accounting for revenues within our enterprise customer contracts as the team members responsible for recognition are not familiar with the contracts.
Who we're looking for
At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you.
* Quick transition into the role and should have prior experience in dunnings process/ credit controller role
* Deep understanding of systems including but not limited to Netsuite, Billing Systems, Excel, Power BI etc.
* Prior experience of working in an environment which has high volumes of customer / billing / collections
* Commercial understanding of B2B SaaS business/contract from a financial perspective
* Ability to lead a team of 3-4 resources involved in the dunnings process whilst being hands on to deep dive into details
What your impact and success looks like
We expect your success and impact in the early stages of your career with us to look something like this:
Within 1 month:
* Get an understanding of order to cash cycle and the touchpoint with various systems
* Gain clarity of current team and process and advise on changes to be made
* Provide a fit and gap analysis and course of actions to get revenue and collections on track
Within 3 months:
* Based on fit and gap analysis of the current processes, execute the changes to be made in order to see impact in 3 months in reduced debtor balance, billing completeness
* Document processes and design policies and practices as necessary to enable knowledge transfer
* Get debtors outstanding to target levels and assurance on invoicing and revenue completeness for each month close period
Within 6 months:
* Aid in migration of remainder of the billing in Chargebee Phase 2 / 3
* Design and execute incremental process improvement to support the objectives above
We operate a Flexible Working Policy and we would like for you to work from our Brisbane office 2 days a week.
Don't tick all the boxes? Neither do we
We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all
our employees.
"We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant."