Provide support to individuals seeking assistance through Federation TAFE's Skills and Jobs Centre, Career Advice Service and Reconnect programs.
Federation TAFE - SMB Campus
Full-time, fixed-term appointment until December 2026
HEW 4 - $72,998 p.a. plus up to 17% superannuation
About the role
As the Program Support Administrative Officer, you will be the first point of contact with individuals seeking assistance through Federation TAFE's Skills and Jobs Centre, Career Advice Service and Reconnect programs. This position provides a range of end-to-end administrative support including the maintenance of student data. You will work collaboratively to support the achievement of Federation TAFE's operational outcomes.
You will:
provide effective and efficient end-to-end administrative support to Federation TAFE and related commercial activities;
provide reception and exceptional customer service across Federation TAFE ensuring prompt and accurate information and advice is provided for prospective and current students, commercial clients, members of the public and University staff;
be a point of contact for clients to answer enquiries, support applications, information/induction sessions, tours, and facilitating enrolments; and
provide administrative support for the collection of data for internal and external reporting, including Performance Panels and government reports.
About you
Reporting to the Team Leader - Reconnect, Skills and Jobs Centre, you will work collaboratively with a range of internal and external stakeholders and will have experience in providing effective and efficient end to end administrative support in a complex education setting.
You will possess demonstrated:
problem solving, organisational and time management skills and the ability to prioritise work demands to meet conflicting deadlines in a busy office environment;
experience using student management systems, along with knowledge of finance systems and room booking systems;
interpersonal and communication skills, including the demonstrated ability work in cross functional and diverse teams.
Microsoft Office software skills, in particular Word, Excel, PowerPoint, Teams and email, as well as the demonstrated ability to use other relevant applications.
All University positions must hold a valid Employer Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.
How to apply
Please apply by Sunday, 15 March 2026
Applicants are required to submit a suitability statement not to exceed two-pages and a resume.
To view the position description, please visit
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