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Administration officer level 4 - menopause hub

Williamstown
Nsw Government
Administration Employee
Posted: 12 May
Offer description

Employment Type: Temporary Full Time, Until 30 June 2027
Position Classification: Administration Officer Level 4
Remuneration: $75,176.80 - $76,897.65 per annum, plus superannuation
Hours Per Week: 38
Requisition ID: REQ647131
Location: Randwick, Sydney
Applications Close: Sunday, 28 March 2026
Where you'll be working
The Royal Hospital for Women is a multi-faceted tertiary referral and teaching hospital, internationally recognised as one of the world's leading centres for the care of mothers, babies, and women with benign gynaecological and gynae-oncology conditions. As the only stand-alone women's hospital in New South Wales, it offers unique opportunities for innovative clinical practice and is committed to delivering excellence in women's health care through both practice and ongoing research.

Part of the South Eastern Sydney Local Health District (SESLHD), the hospital is co-located with other major facilities on the Randwick Hospitals Campus—one of the State's most comprehensive health care precincts. This location supports a rich environment for collaboration and expertise across specialties.

Ideally situated between the University of New South Wales and Coogee Beach, The Royal Hospital for Women is just 15 minutes from Sydney's Central Business District and harbour. Its proximity to some of Sydney's best beaches, restaurants, and sporting facilities offers staff the added benefit of a vibrant lifestyle alongside a rewarding and supportive professional environment.
The Role

The vision of South Eastern Sydney Local Health District (SESLHD) is 'exceptional care, healthier lives'. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it. SESLHD is committed to improving the care provided to our patients in line with our vision of working together to improve the health and wellbeing of our community. Provide a range of administrative and clerical support services to enable the Gynaecology Oncology department of the Royal Hospital for Women to achieve its objectives in a timely, reliable and efficient manner.
The Administration Officer is responsible for the provision of reception and clerical services for the Menopause Service which includes: clinic administration, patient enquiries, billing processes, secretarial support for key clinicians and assisting with the development and improvement of the service.
Benefits:
* Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
* Salary packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.
* Discounted gym memberships with a Fitness Passport
* Employee Assistance Program (EAP) for employees and family members.
* Discounted Private Health Insurance.

Selection Criteria
* Ability to perform a wide range of administrative tasks, monitoring and determining work priorities to enable adjustments to workflow as required
* Ability to work in a fast-paced work environment
* Experience of responding to a range of enquiries and determining the appropriate response in a complex work environment
* High level interpersonal, written and verbal communication skills
* Demonstrated initiative and ability to problem solve and prioritise in a customer service environment
* Demonstrated commitment to providing a quality service and quality improvement initiatives in workplace practices and procedures
* Experience in the use of Microsoft Office packages including Word, Outlook, Excel and other systems including IPM (Information Patient Manager), Electronic Medical Records (eMR) Scheduler and PowerBilling and Revenue Collection (PBRC) and the ability to learn other relevant clinical information systems
* Previous experience in an administrative or customer focused role

Need more information?
1) Click here for the Position Description and SESLHD Expected Standards
2) Find out more about applying for this position
For role related queries or questions contact Jacqueline Buddery on
Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.


Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email and let us know.
Information for applicants:

* If you have relevant qualifications or experience, please include any supporting documents with your application.
* An eligibility list may be created for future vacancies
* Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
* Applicants will be assessed against the essential requirements and selection criteria contained within the position description
* Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
* SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural background, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Workforce Team that can also provide support () and for additional information please visit our Stepping Up Website

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