(Title flexible. Level flexible. The right people matter most.)
About Frame
Frame is a creative group built on deep culture, high concept, and high craft. We bring together world-class specialists across campaign, content, experiential, design and digital, working as a team under one shared creative vision.
On any given day, one team might be developing 3D, animation or movie posters for Hollywood out of our LA office, while another is designing a brand system, delivering an industry-first experiential moment overseas, or producing film-first work right here in South Australia. From identity to activation, we build work that travels across culture with taste, momentum and intent.
About the Opportunity
We're growing our Account Service team and we're deliberately keeping this open. Firstly, we are looking for a seasoned
Account Director
.
However, we would welcome meeting account service people of all levels as we grow. What matters most to us is finding the right people and shaping the role around them.
If you love being close to the work, close to the client, and right in the middle of the action, this might be for you.
What You'll Do
Depending on your experience, you might:
* Be a trusted, day-to-day point of contact for clients, building confidence and strong relationships
* Help bring structure, clarity and momentum to creative projects
* Translate briefs into clear, actionable direction for creative teams
* Manage timelines, scopes, budgets and approvals across multiple projects
* Support senior account leadership or, if you are senior, lead clients and accounts outright
* Help keep the work (and the people making it) protected, focused and moving
* Step into challenges as they arise, whatever shape they take
* At every level, this role sits at the intersection of people, process and creativity.
What We're Looking For
We're open on experience-level, but firm on mindset.
You might be:
* A Group Account Director or senior lead who still loves being close to the work
* An Account Director looking to deepen your client leadership and project ownership
* A Senior Account Manager ready to learn fast and get properly stuck in
What matters most:
* You don't have an ego. You care more about the outcome than the credit.
* You're happy to roll your sleeves up, whatever the challenge calls for.
* You're calm, clear and human in the way you communicate.
* You respect creativity and understand what it takes to make great work happen.
* You're organised without being rigid, confident without being loud.
* You enjoy working with people who are passionate, talented and deeply invested in what they do.
Why Frame?
Frame is a place where trust is real, ambition is shared, and people genuinely care about the work and each other. We back our people, we design roles around strengths, and we value contribution over hierarchy.
If this sounds like you, apply with your CV and a cover letter about who you are and what drew you to Frame. If you don't neatly fit a job title, that's okay. Tell us where you're at and we'll take it from there.
Only shortlisted applicants will be contacted. Recruiters are not invited to contact us about this role.