This role plays a vital part in delivering exceptional customer experiences.
Our banking specialists work closely with customers to understand their financial needs and provide tailored solutions.
Key Responsibilities:
* Engage with customers to understand their financial goals and objectives
* Support customers with inquiries, account maintenance, and credit product applications
* Conduct thorough financial health checks to identify areas for improvement
Requirements:
* Proven experience in delivering excellent customer service, preferably in finance or retail
* Strong communication skills, including the ability to explain complex financial concepts clearly
* Problem-solving skills and a customer-centric approach
* A genuine interest in building a career in banking