Job Overview
We are seeking a skilled IT Support Technician to join our team. This is an excellent opportunity for talented IT professionals to take on additional work and support home and business customers in their local area.
The ideal candidate will have a passion for technology, great customer service skills, and the ability to explain technical issues without jargon.
Key Responsibilities
1. Provide exceptional technical support to clients via phone, email, or remote desktop
2. Troubleshoot and resolve technical issues with hardware, software, and networking equipment
3. Communicate complex technical information in a clear and concise manner
Required Skills and Qualifications
To be successful in this role, you will need:
* Strong understanding of computer systems, networks, and operating systems
* Excellent communication and problem-solving skills
* Ability to work independently and as part of a team
* Basic knowledge of software applications and hardware
What We Offer
We offer a supportive work environment, opportunities for professional growth, and competitive compensation.
As an IT Support Technician with our company, you will benefit from:
* Full customer service team support, available 7 days a week
* Extended hours of operation, Monday to Friday
* Opportunities for career advancement and skill development
Our company handles the invoicing and administrative tasks, allowing you to focus on what you do best – providing exceptional technical support to our clients.