Are you ready to step into a leadership role where your skills will directly shape the future of mental health services in Karratha? As Service Manager at our new SUSD service at Richmind WA, you will be the driving force behind high-quality, culturally respectful, and person-centred support that empowers individuals and strengthens remote communities.
Imagine leading a passionate, multidisciplinary team dedicated to recovery and wellbeing, while forging meaningful connections with Aboriginal Elders and community partners. You'll be at the forefront of service innovation — navigating the unique challenges of remote service delivery to create real, lasting impact.
Your leadership will not only influence the quality and reach of mental health supports but will be central to building resilient, connected communities across the Pilbara.
What You Will Do
* Lead, support, and develop a team providing daily recovery-oriented care in a residential setting
* Ensure compliance with legislation, funding, and organisational standards, setting benchmarks for excellence
* Collaborate closely with Aboriginal Elders, local agencies, and community leaders to embed cultural respect and connection in everything we do
* Drive continuous improvement through innovation, safety leadership, and quality assurance initiatives
* Manage resources and budgets with transparency and efficiency
* Be the trusted leader who supports staff wellbeing, growth, and critical incident response
* Champion the values of Richmind WA and our commitment to reconciliation and inclusion
About You
* You bring proven leadership experience in community or mental health services, ideally in remote or regional areas
* You understand the importance of culturally secure practice and have experience working respectfully with Aboriginal communities
* Your communication and stakeholder engagement skills help you build trust and foster collaboration
* You have relevant qualifications in social work, community services, health management, or similar fields
* You hold the necessary certifications and clearances (Police Check, Working with Children Check, First Aid/CPR, Driver's Licence)
* You're passionate about driving positive change and making a meaningful difference in remote communities
Why Choose the Pilbara and Richmind WA?
* Be a leader in one of Australia's most unique and inspiring regions
* Work alongside a team committed to innovative, person-centred recovery approaches
* Grow your skills with ongoing professional development and support
* Benefit from excellent salary packaging, leave entitlements, and wellbeing programs
* Join an organisation deeply committed to cultural safety, diversity, and inclusion
Ready to Lead Change?
Karratha needs bold leaders like you — people ready to roll up their sleeves and transform mental health services where it matters most.
Apply now by sending your cover letter and resume. Tell us how your experience and vision can make a difference in Karratha.
For inquiries or to chat about the role, contact People & Capability at
Applications are reviewed on receipt. Don't wait — start shaping the future today.
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