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Events sales and guest experience coordinator

Williamstown
The Pancake Parlour
Posted: 7 May
Offer description

Event Sales and Guest Experience Coordinator

Create memorable moments with our team as an Event Sales & Guest Experience Coordinator.

Location: Hybrid (1 day per week at Head Office)

Vehicle Requirement: Must have a car for restaurant visits

You are a creative problem-solver who loves brainstorming unique event ideas that wow clients. Your exceptional communication skills will bridge the gap between clients and our internal teams, acting as the main point of contact throughout the entire event process.

As a sales-savvy individual, you will be responsible for identifying new clients, building relationships, and exceeding targets. You will work closely with our chefs, restaurant management, service team, and marketing department to ensure every detail aligns with the client's vision while reflecting The Pancake Parlour's fun, vibrant brand.

What We're Looking For:

* A sales-savvy individual with a knack for building relationships and hitting targets.
* A creative who loves brainstorming unique event ideas that wow clients.
* Someone with superb communication skills—you're a natural when it comes to talking to people and understanding their needs.
* A problem-solver who can think on their feet and ensure every event goes off without a hitch.

What's In It For You?

* Competitive pay and the chance to earn commission based on your performance.
* Flexible working hours that let you balance work and play.
* Opportunities for career growth and development within the company.
* A fun, supportive team that truly values creativity and collaboration.

About Us:

The Pancake Parlour is a beloved spot for everyone, offering a family-friendly atmosphere and mouth-watering food. If you're excited to join a team that's all about creating joy and pancakes—


Key Responsibilities:

* Sales Superhero: Identify new clients, build relationships, and exceed targets.
* Event Planning Extraordinaire: Design unique and memorable events from start to finish.
* Client Whisperer: Ensure client needs are met with exceptional service and creative solutions.
* Logistical Genius: Coordinate behind-the-scenes details for flawless event execution.
* Marketing Dynamo: Create buzz-worthy materials and campaigns showcasing The Pancake Parlour's best.
* Guest Experience Guru: Deliver exceptional guest experiences before, during, and after events.


Requirements:

* Experience in sales or hospitality.
* Excellent communication and problem-solving skills.
* Ability to work independently and collaboratively.

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