The role
This position is responsible for providing confidential, timely and effective administrative support to the Surgery Connect team.
Key responsibilities:
* Input, update and retrieve data from the Surgery Connect database.
* Maintain up-to-date knowledge of systems, processes and policies relating to administrative functions.
* Actively challenge the status quo of administrative support service provision with a view to enhancement through implementation of innovative business process improvement activities.
* Undertake preparations for the payment of accounts including reconciliations, account coding, checking, and data entry and matching of supporting documentation.
* Interpret and provide advice on contractual terms and pricing based on Surgery Connect Services Agreements, including management of non-listed procedures, and procedures outside the scope of the Surgery Connect Program.
About you
We are searching for someone who:
* Demonstrated knowledge and understanding of medical terminology used to deliver patient-centred activities would be highly regarded.
* Demonstrated knowledge and experience with database utilisation and patient management systems.
* Experience, skills and knowledge of departmental financial and administrative processes, with a proven ability to actively participate in business improvement initiatives that deliver more efficient work practices.
* Demonstrated ability to successfully manage a range of activities and projects with conflicting timeframes.
* Provide general administrative support functions across the team that contributes to organisational goals and objectives.
* Identify development opportunities and strive for continuous improvement and support risk and issue identification, assessment and mitigation activities by ensuring risks and issues are documented, reviewed and escalated as appropriate.
* Other duties as required by the Accounts Supervisor or Manager, Surgery Connect.