Job Overview
Step into a dynamic role within our Mobile & Crawler Cranes division in East Rockingham. This role focuses on providing vital administrative support across a wide range of tasks supporting the service team in maintaining and enhancing their customer service.
Key Responsibilities
* Raise and process customer service jobs and repair orders, including costing completed jobs.
* Support the scheduling of service jobs.
* Prepare and issue invoices for completed service work in a timely manner.
* Travel coordination: organise team members travel and accommodation arrangements as required.
* Timesheet administration for payroll and reporting purposes.
* Process expense claims & manage purchasing activities and accounts payable workflow with precision to ensure compliance with our policies.
* Address customer inquiries in a professional manner to ensure timely and effective resolution.
* Maintain and update databases, ensuring filing systems are organised, up to date and efficiently archived.
* Update and manage databases, filing and archiving.
Qualifications and Skills
* Strong customer service focus with a professional manner.
* Self-driven and proactive.
* Strong problem-solving skills.
* Proven ability to meet deadlines while managing multiple priorities with a high level of accuracy and attention to detail.
* Excellent written and verbal communication skills.
* Proficient in Microsoft Word and Excel.
* Cert III in Business Administration or minimum 2 years in a relevant administrative role.
Our Benefits
* Global company job stability.
* Development and career progression opportunities.
* Generous employee benefits, including 5 days bonus leave, paid parental leave, early access to LSL.
* Generous discounts for goods & services via our employee benefits program including Woolworths, JB Hi Fi, Rebel Sport, etc.
Diversity & Inclusion
Diversity and inclusion sit at the heart of the Liebherr Group's core values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace.
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