Corporate Career Opportunity
Launch your career with a leading specialist insurance provider. As a Service Centre Consultant, you will deliver exceptional customer experiences and problem-solving skills to customers in challenging situations.
You will be part of a supportive work environment and have opportunities for professional growth and development.
Key Responsibilities
* Responding professionally to high-volume inbound calls and emails from customers, clients, partners, and intermediaries
* Solving problems, offering reassurance, and coordinating assistance with trusted partners
* Providing administrative support for non-call related activities
Essential Qualifications
* A customer-focused individual who enjoys helping others
* Strong communication skills
* Ability to remain calm and think critically in fast-paced situations
* Previous experience in customer service roles (retail, hospitality, call centre, admin)
* Versatility in working in a dynamic environment
Why This Role Matters
This role offers the opportunity to make a meaningful impact on customers' lives and contribute to a successful team.