Job Description
We are seeking a dedicated professional to provide exceptional customer experience and support. The ideal candidate will be passionate about delivering outstanding service, resolving queries promptly, and maintaining high standards of excellence.
* First point of contact for all inquiries.
* Maintain quality measures and organisational policies.
* Monitor workflows and provide timely support.
* Offer information and consultation on course selection and delivery options.
* Support day-to-day operations by completing key administrative tasks.
About You
A team player with result-oriented skills and qualifications. You will have:
* A minimum of 2 years front-line customer support experience.
* Experience in using CRM systems and ticketing software.
* Excellent communication and interpersonal skills.
* A high level of organisation and attention to detail.
Culture and Benefits
We value diversity and encourage applications from diverse backgrounds. Our benefits include:
* Flexible working conditions.
* Ongoing opportunities for Professional Development.
* Employee Assistance Program.
* Contributing to an organisation making a positive impact.
How to Apply
If you have excellent customer service skills, please submit your application along with a copy of the position description.